ATM Monitoring System
An Automated SMS/Email-Based ATM Status Tracking Solution
Overview
01
- The ATM Monitoring System by Advanced Software Development (ASD) is designed to automate the real-time monitoring of ATMs using SMS/Email alerts, eliminating the need for continuous manual observation.
02
- It integrates with existing ANZIOLITE/PUTTY client screens, without requiring direct access or login credentials to the “Sparrow” kit, ensuring security and ease of deployment.
03
- With automatic data capture, logging, and instant notifications, the system ensures faster incident response, reduced downtime, and improved customer service.
Key Features
- Real-Time AlertsSends instant SMS/Email notifications for ATM status changes.
- Non-Intrusive DesignReads status from ANZIOLITE/PUTTY screens without direct Sparrow access.
- Automated LoggingCaptures ATM status periodically and stores in a secure database.
- Centralized DashboardWeb-based admin system for remote monitoring and control
- Flexible Notification ChannelsWorks with GPRS/GSM modems or ASD’s Online SMS/Email Service.
- Multi-User AccessAssign specific ATMs to designated support staff for targeted alerts.
Benefits
Reduced Downtime
Enables proactive monitoring and quicker fault response.
Operational Efficiency
Eliminates manual monitoring of ATM screens.
Scalable Deployment
Supports multiple ATMs and branches seamlessly.
Customer Satisfaction
Ensures ATMs are operational, reducing service interruptions.
Cost-Effective
Uses existing infrastructure (ANZIOLITE/PUTTY) without costly integrations.
Highlights
- Automated ATM status capture from ANZIOLITE/PUTTY screens.
- SMS/Email-based alerting system with configurable thresholds.
- Role-based access for assigning monitoring responsibilities.
- MIS reports with ATM uptime, downtime, and fault history.
- Secure database logging with audit trails.
- Outward Clearing
- Inward Clearing
- Positive Pay Automation
- OCR and Dynamic Report Engine
- House Transfer Cheque Processing
Technology Stack
Client Success Story
Standard Chartered Bank
“Standard Chartered Bank implemented ASD’s ATM Monitoring System in 2020 to enhance ATM uptime and improve customer service. The solution automated status monitoring with real-time SMS/Email alerts, enabling faster incident response and operational efficiency. With a return on investment (ROI) of 45%, the system has proven to be a valuable addition to our banking operations. We appreciate ASD’s innovation and dependable support services.”
Standard Chartered Bank
“Standard Chartered Bank is using the Cheque Processing System (CPS) developed by Advanced Software Development (ASD). We are very satisfied with the services provided by ASD’s support team, offered whenever required. We congratulate ASD for delivering such a wonderful software and excellent performance.”
Frequently asked Questions
Q1: Does the system require direct Sparrow access?
No, it works by reading ANZIOLITE/PUTTY client screens without Sparrow login.
Q2: How are alerts delivered?
Alerts are sent via SMS and Email using GSM/GPRS modems or ASD’s Online SMS/Email Service.
Q3: Can the system monitor multiple ATMs?
Yes, it supports multi-ATM monitoring with role-based assignment.
Q4: Is there a centralized dashboard?
Yes, a web-based administration console provides monitoring and MIS reports.
Q5: What is the ROI of the system?
For Standard Chartered Bank, the ROI achieved was 45% in the first year of operation.
